The Workforce Center concept is based on a One-Stop Service Delivery Network, where possible, all the key services are placed together under the same roof for easy access by customers. The Texas Workforce Center of the Concho Valley (Workforce Solutions) is a certified, full-service center that has integrated service functions to aid job seekers and employers in all aspects of employment and training. Workforce Solutions (WFS) was certified by the Texas Workforce Commission on August 31, 1999 and undergoes a certification review every 3 years. The contractor of the 1-stop center is responsible and accountable for providing customer service to employers and job seekers throughout the Concho Valley.
Providing core services for the following programs:
- Access to Unemployment Insurance Benefits
- Apprenticeship Program
- Dislocated Workers and Youth
- National Literacy Act Services
- Post-secondary Career and Technology Training
- Senior Texans Employment Program
- Subsidized Child Care Services
- Supplemental Nutrition Assistance Program (SNAP)
- Temporary Assistance for Needy Families (TANF) / Choices
- Trade Adjustment Assistance
- Veteran's Employment and Training Programs
- Wagner-Peyser Employment Services
- Workforce Innovation Opportunity Act (WIOA) serving adults, formerly Title I of Workforce Investment Act (WIA)
Providing employer services that include:
- Labor market information (LMI)
- Job posting and openings (Work in Texas [WIT])
- Education and training opportunities
- Supportive services (including access to subsidized child care)
- Implementing a customer-driven service delivery strategy that includes:
- Information through individual self-service
- Job search assistance in group settings
- Specialized, intensive staff-assisted services to both job seekers and employers
- Providing reasonable accommodation / accessibility in accordance with the Americans with Disabilities Act (ADA)
